• Offering a personal and individual service

Frequently asked questions

  • How do I secure a property? – To secure a property, you will need to pay the administration fee, complete an application form and send both of these to our office along with proof of identification.
  • What happens when you receive my application? – We send your application form to our independent referencing company who will complete all references and credit checks. Once this stage has been completed, you are welcome to take over the property. Either on or before the tenancy start date, you will need to pay your first month rent and the deposit.
  • What if I am self-employed, a student, receiving housing benefit or have come from abroad? – self-employed applicants will be required to provide either their accountant details or proof of the last year’s self assessment forms. If you are a student over 18 years old, you will require a guarantor. If you receive any form of housing benefit, you will require a guarantor. If you are a foreign national, you will need to provide specific documents to prove you are allowed to rent in the UK
  • Do you accept pets? – No we do not accept pets in our properties. The only exception to this, is to a property with its own private garden. In this instance, there will be a fee payable (see our fees page), and also an agreement drawn up to state that all carpets must be professionally steam cleaned at the end of your tenancy and that any damage caused by the pet will be immediately rectified by yourselves.
  • What is provided in the property? – Every property comes unfurnished. We always supply a fridge and cooker, but some properties may also have a freezer and dishwasher provided.
  • What fees will I have to pay? – Please see our Our Fees page
  • What bills will I have to pay? – The tenant is responsible for all utility bills during the tenancy.
  • How long can I rent the property for? -Fig Tree Properties offer either a six month tenancy or a twelve month tenancy initially. Tenants are liable to pay the full rent each month for the initial time period the tenancy has been signed for. Tenants also have the opportunity to extend the tenancy after the initial period, should they so wish, at no extra cost i.e. no more fees are payable.
  • Who holds my deposit and will I get it back? – We hold the deposit throughout your tenancy. The deposit will be ‘protected’ with mydeposits.co.uk of which we are a member. The deposit will be returned in full within 14 days of your departure from the property, providing that there are no rent arrears and the property has been returned in good clean condition with no damages. The deposit is returned with no interest payable.
  • Do I need contents insurance? – This is up to you to decide. Fig Tree Properties strongly recommend to all tenants to take out contents insurance, as it is not included in the rental. Fig Tree Properties will not be responsible for any damage to any of a tenant’s belongings for whatever reason, during a tenancy.

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Contact us

Fig Tree Properties
PO Box 582
TN13 9SA

Email: info@figtreeproperties.co.uk

Tel: 01732 742915
Fax: 01732 761722